I'd like to Cancel my 3dstats account You can cancel your account at any time by sending an e-mail to support@3dstats.com 8 days before your next payment. 1) You have to remove the 3dstats code from your site before to send your cancellation request. 2) Refund for the current period are not accepted. 3) You will receive a cancellation confirmation from us (24 to 48H) after your request. Your account will stay open until the end of the paid billing period.